Personal Banking in Tampa That Makes All the Difference
Does it really matter where you do your personal banking? Sometimes it makes all the difference.
It especially matters when you have to talk with someone to open an account, correct an error, ensure security, wire money, or get some special assistance. Those are the times when you learn what kind of a bank you’re working with and how much you matter to them.
Here are some questions that we at Pilot Bank think are important regarding your personal banking: How well do you know the team who’s in charge of your accounts at the bank? How well does the team know you? Do they take time to listen and understand? Do you understand how your accounts work? How are your calls to the bank handled? Do you spend a lot of time in an automated phone system? Are you treated fairly? Are problems resolved? Is there an offer to help with other issues?